Call Engineer
Introducing our new Book Remote Engineer feature:
How it Works:
1. When you encounter a computer issue and require immediate assistance, simply click the "add to cart button
2. You will be directed to a secure page where you can schedule your Call Engineer session.
Pricing and Services:
- The cost for our Call Engineer service is a flat fee of $99.
- The duration of the support session can vary from 15 minutes to 60 minutes, depending on the complexity of the issue.
- Our skilled Call Engineer will diagnose the problem remotely and provide solutions. If it's a hardware issue, we will pinpoint the specific part that needs to be replaced, and this is included in the $99 cost.
- If further troubleshooting or a complete OS installation and system update is required, these services would be total $99 + $99 new OS and update system charge. You won't incur any additional fees for these tasks.
- The only additional cost you may encounter is if a hardware component needs to be replaced, in which case you'll be responsible for the cost of the part and the associated labor charges. We will provide you with transparent pricing for any necessary hardware replacements.
Our goal is to offer you a hassle-free and cost-effective solution to address your computer issues promptly. With our "Book Call Engineer" feature, you can rely on us to provide expert assistance without leaving the comfort of your home or office.
Thank you for choosing PC Problem Solving service in Cary, NC. We look forward to assisting you with your technology needs.